Question 1

What counts as a 'game'?

Accepted Answer

One game = one game night. When you press Start New Game, one credit is spent. There's no time limit and no player cap — buy in as many players and staff as you want. Running long doesn't cost extra.

Question 2

Why crypto only?

Accepted Answer

It's faster, cheaper, and works globally with no banking friction. We accept USDT or USDC on the Ethereum ERC-20 network. Send from any wallet or exchange; we confirm on-chain and credit your account.

Question 3

Do the games I buy expire?

Accepted Answer

No. Games you buy sit in your balance until you use them. Cancel by simply not buying more — your existing data stays accessible forever, even after your credits hit zero.

Question 4

What happens when I run out of games?

Accepted Answer

You can still view every past game, run reports, and manage players and staff. You just can't start a new game until you buy more or your admin grants credits.

Question 5

Is my data really encrypted?

Accepted Answer

Yes — at rest and in transit. See the security section above. If you need a signed data-handling agreement for compliance, reach out on Telegram.

Question 6

Can I get a refund?

Accepted Answer

Credits are non-refundable once confirmed, but they never expire. If a payment doesn't go through, message support and we'll sort it.

Question 7

Do you support tournaments?

Accepted Answer

No — Ledgr is built specifically for cash games. Tournament accounting is a fundamentally different workflow and we'd rather do one thing perfectly than two things poorly.

Question 8

What if the internet cuts out mid-game?

Accepted Answer

Keep working. Buy-ins, cash-outs and payments entered while offline are saved on the device and sync automatically once you're back online. Each entry is sent exactly once, and anything that clashes with a change made elsewhere is flagged for review instead of being thrown away.

Question 9

Can my floor runner see my partner profits?

Accepted Answer

No. Each team member gets a role. A runner can log buy-ins and cash-outs without ever seeing house profit, partner shares or other financial reports.

Question 10

How do players check their balance?

Accepted Answer

Send them a private balance link. It can be PIN-protected and set to expire, and it only shows that player's own balance, front money and recent nights — never other players or house numbers.

Question 11

Is the demo on this page real data?

Accepted Answer

No. Every name, number and animation on the homepage is fictional. Nothing you click in the demo is saved or sent anywhere.

The back office for private poker cash games.

Run a fake game night right here

The three things every night needs.

Signed buy-in slips

One-tap end-of-night close

Staff & partner pay

One product. Pay only for the games you run.

Answers to what real operators ask

Run your next game on Ledgr.